Shipping Policy

1. Order Processing Time

• All orders are processed within [e.g., 1-3 business days].
• Orders are not processed or shipped on weekends or holidays.
• If we experience high order volumes, processing may take longer. We will notify you of any delays.

2. Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on location and order weight.
• Estimated delivery times:
  • Standard Shipping: [e.g., 5-10 business days]
  • Express Shipping: [e.g., 2-5 business days]
• Delivery delays may occur due to factors beyond our control (e.g., weather, customs delays).

3. International Shipping

• We offer worldwide shipping to select countries.
• International shipping rates and times vary based on destination.
• Customers are responsible for any customs duties, taxes, or import fees required by their country.

4. Order Tracking

• Once your order ships, you will receive a tracking number via email.
• Tracking information may take 24-48 hours to update.

5. Lost or Stolen Packages

• WT Jewels is not responsible for lost or stolen packages after delivery.
• If your package is missing, contact the shipping carrier first. If unresolved, reach out to us at [your email].

6. Damaged Items

• If your order arrives damaged, contact us within 48 hours with clear photos of the product and packaging.
• We will assess the issue and arrange for a replacement or refund.

7. Shipping Restrictions

• Some products may be restricted from international shipping due to regulations.
• We do not ship to P.O. Boxes or APO/FPO addresses.

8. Contact Us

For shipping-related inquiries, contact us at:
📧 [Your Email]
📍 [Your Business Address]

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